Privacy policy
This privacy policy establishes the way in which the personal data provided by the user via email, web forms, etc. will be managed.
For the purposes of the provisions of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data, we provide clear and transparent information on the details of the person responsible for this website:
IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER.
Owner: COPEN FABRICS, S.L.
C.I.F.: B53475711
Address: P.I. Dos Pinos, Parcela 2, Apdo. 89 – C.P.: 03410 BIAR (Alicante)
Telephone: 96581 12 05
Fax: 965 81 19 99
E-Mail: info@copentek.com
PURPOSES OF PERSONAL DATA PROCESSING.
Users who access the corporate website and voluntarily provide personal information to browse the site or use any service that requires the communication of data to THE COMPANY, are informed of the following purposes for the processing of personal data of users, which THE COMPANY may carry out:
1. The provision of services for the manufacture and sale of textile products.
2. To carry out the administrative and commercial management of the data provided.
3. To invoice clients for services rendered.
4. When the user uses the services provided for this purpose to contact THE COMPANY (through forms, telephone, or e-mail), THE COMPANY will process their personal data to answer their queries, and manage the response to the communication made by the user.
5. The sending of advertising with the prior consent of the interested party.
The sending of personal data is obligatory in order to contact and carry out commercial operations with THE COMPANY. Likewise, failure to provide the personal data requested or not accepting this data protection policy means that it will be impossible to process the requests made through this website.
The personal data provided will be kept as long as the interested party does not request their deletion or cancellation and provided that they are adequate, relevant and limited to what is necessary for the purposes for which they are processed. In this case, the data provided will be retained for the duration of the business or contractual relationship or for the period necessary to comply with legal obligations. Fair and transparent data processing is guaranteed.
We use Facebook, Twitter and Instagram accounts to inform about our activities and interact with our followers. Access to and use of the official pages of THE COMPANY is subject to compliance with the conditions established by the owners of the platform of the service of the aforementioned social networks.
Consent for advertising purposes: You expressly consent and authorise COPEN FABRICS, S.L. to process your personal data in order to include your data in advertising campaigns promoted by COPEN FABRICS, S.L. and, in short, you consent to the sending of commercial communications by any means, whether electronic (telephone, fax, e-mail, SMS, MMS, etc.) or non-electronic (ordinary mail, fax, e-mail, SMS, MMS, etc.). ) or non-electronic (ordinary mail, etc.), without the means listed above serving as a closed list, provided that their purpose is to maintain the existing relationship between the client and/or user and THE COMPANY, as well as the performance of information tasks and other activities inherent to the services provided by http:// www.copentek.com.
You may revoke your consent for advertising purposes in accordance with the procedure described in Exercise of Rights.
Web form
In accordance with the provisions of current legislation on Personal Data Protection, we inform you that your data will be incorporated into the processing system owned by COPEN FABRICS, S.L. with address at P.I. Dos Pinos, Parcela 2, Apdo. 89 – C.P.: 03410 BIAR (Alicante) in order to answer your queries. In compliance with current legislation, THE COMPANY informs you that the data will be kept for the period of time strictly necessary to fulfil the purpose of the collection.
As long as you do not inform us to the contrary, we will understand that your data have not been modified, that you undertake to notify us of any variation and that we have your consent to use them for the aforementioned purpose.
THE COMPANY informs you that it will proceed to process the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and up-to-date manner. For this reason, THE COMPANY undertakes to adopt all reasonable measures to ensure that the data is deleted or rectified without delay when it is inaccurate.
In accordance with the rights conferred by current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address indicated above or to the e-mail address: info@copentek.com.
You may contact the competent supervisory authority to lodge any complaint you deem appropriate.
By accepting the data protection policy, you declare that you have been informed in accordance with the terms of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data, and that you consent to the processing of your personal data for the purposes described above, without prejudice to the exercise of the corresponding ARCO rights or the revocation of the consent given.
THE COMPANY reserves the right to modify its privacy policy according to its criteria, or due to a change in legislation, jurisprudence or business practice.
If THE COMPANY introduces any modification, the new text will be published on this website, where the User will be informed of the current privacy policy.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data, the user is informed of the fair processing of their personal data by THE COMPANY authorising it to process the data to which they have access as a result of browsing the internet web pages, consulting, requesting or contracting any service or product, or of any transaction or operation carried out, for the purposes of advertising and promotional offers or communications and the contracting of other products and services and for the maintenance of their contractual and commercial management relationship with THE COMPANY. In particular, the client/user authorizes THE COMPANY to send advertising and promotional offers or communications by electronic means to their e-mail address or by any other equivalent means of electronic communication.
The identification data, as well as all contact data whose compulsory nature is expressly established, and any other data that may be required by the COMPANY’s website are compulsory and refusal to provide them will make it impossible to activate the access account. The remaining data that may be requested are voluntary, so failure to provide them will not prevent the establishment of the contractual relationship. Once registration as a client has been requested, the user will be able to access the private areas of the website. The user expressly authorizes that after completing the customer registration form, THE COMPANY will contact you to confirm your registration.
LEGITIMISATION OR LEGAL BASIS FOR THE PROCESSING.
The legal basis for the processing of data collected through the website by THE COMPANY shall be as follows:
– In the case of the collection of data through the contact channels enabled on the website, including contact forms, the legal basis for the processing of data is to obtain the consent of the interested party or user for the processing of their data.
To this end, each form will include a check-box requesting such consent, informing of the existence of the legal notice and this privacy policy and facilitating access to both.
– In the event that there is a contractual or pre-contractual relationship between THE COMPANY and the user, the legal basis for the processing of the data provided will be legitimized in said relationship, so that only the data necessary to support said commercial and contractual relationships will be collected.
– However, the Data Controller has a legitimate interest in sending you commercial communications about its services.
TRANSFER OF THE USER’S PERSONAL DATA TO THIRD PARTIES.
The COMPANY informs the user that data will not be transferred to third parties, unless the transfer is essential, and in the latter case provided that the purposes of the transferor and transferee are related, and with the prior consent of the interested party.
INTERNATIONAL DATA TRANSFERS
The COMPANY informs the user that international data transfers are not carried out.
EXERCISE OF RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR DELETION, OPPOSITION, LIMITATION OF PROCESSING AND PORTABILITY.
We inform you that the rights of access, rectification, cancellation, suppression, limitation of processing, or opposition to processing, as well as the right to data portability may be exercised before the Data Controller by any means subject to law, accompanied by a copy of an official document that identifies you by writing to: COPEN FABRICS, S.L. P.I. Dos Pinos, Parcela 2, Apdo. 89 – C.P.: 03410 BIAR (Alicante) or by sending an e-mail to info@copentek.com according to the terms established by the applicable regulations. If you consider that the processing does not comply with the regulations in force, you may submit a complaint to the supervisory authority at agpd.es.
The request must contain the name, surname(s) of the interested party, a copy of the DNI and, in those cases in which it is admitted, of the person representing him/her, as well as a document accrediting representation, the request in which the request is made, the address for notification purposes, the date and signature of the applicant and documents accrediting the request he/she is making. If the request does not meet the specified requirements, it will be requested to be corrected. With regard to the right of access, it shall only be denied when the request is made by a person other than the person concerned. No fee shall be charged for the exercise of the rights.
In the event that consent has been granted for a specific purpose, the right to withdraw such consent may be exercised at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
The user is informed of the right to file a complaint with the Spanish Data Protection Agency (AEPD) and/or request its protection, in particular, when the user considers that he/she has not obtained satisfaction from THE COMPANY, in the exercise of his/her rights, through the electronic headquarters of its web portal (www.agpd.es), or by writing to its postal address (C/ Jorge Juan, 6, 28001-Madrid).
The User declares to have been informed of the conditions on Personal Data Protection in the terms established in Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, on the protection of natural persons with regard to the processing of personal data, granting their consent to the processing of their personal data in relation to the purposes described above, in the manner and for the purposes indicated in this Privacy Policy.
THE COMPANY reserves the right to modify its data protection policy according to its criteria, or due to a change in legislation, jurisprudence or business practice.
Should THE COMPANY include any modification, the new text will be published on this website, where the User will be informed of the current data protection policy.
